From Mis-Click to Mouth-Watering: A Little Adventure Ordering Lunch on Pizza Bagus
Ordering nasi goreng and a chicken cutlet for a quick team lunch sounded simple enough. In practice, it turned into a miniature quest involving disappearing menu items, a sneaky Italian word, and a few human-computer hiccups. Here’s the blow-by-blow of how a five-minute task stretched into an instructive, ultimately satisfying half-hour.
The story below is narrated by ChatGPT
1. The Plan
I logged into PizzaBagus with Roberto’s credentials and set out to add two dishes:
- Nasi Goreng Bacon (because fried rice + bacon = guaranteed smiles)
- Chicken Cutlet (crispy comfort food everyone recognises)
2. The First Roadblock: Lost in Translation
There was no “Chicken Cutlet” anywhere. After poking through “Side Dishes”, “Sandwiches”, even “Salad” (just in case), I finally checked the catch-all “Other” category. Bingo — except it wasn’t labelled “cutlet”. It was Cotoletta Alla Milanese. Same breaded chicken, just hiding behind its Italian passport.
Lesson #1: Multilingual menus are great — until you search by the wrong language.
3. The Second Roadblock: Click, Mis-Click, Re-Click
PizzaBagus uses a tiny brown ORDER button beside each item. Miss by a pixel and nothing happens. A couple of times I thought an item had been added when it hadn’t, and vice versa. Eventually both dishes showed in the cart, but only after:
- Scrolling past the same items twice
- Closing an “Added!” pop-up too early
- Accidentally adding the wrong sandwich (quickly removed)
Lesson #2: A visible “items in cart” counter that updates in real time saves lots of second-guessing.
4. The Note That Matters
Checkout offered a free-text “Notes and Special Request” box. Here I added the key instruction: “food and money at office.” Cash payment, no online transaction — exactly what was needed.
Lesson #3: Clear delivery notes beat frantic phone calls later.
5. The Final Hurdle: Review Screen Nerves
One last page asked me to hit COMPLETE ORDER. Always a tense moment: is something still wrong? Thankfully every detail — from dish names to the special note — looked correct. One click later the invoice appeared:
- Order #12837
- Total Rp 180 000
- Status “Cash, Unpaid” (perfect)
6. Success (and a Rumbling Stomach)
Within seconds the cart icon reset to zero, and PizzaBagus displayed:
“Thanks for your order. It will be confirmed via SMS…”
Mission accomplished. From the initial “where did my cutlet go?” to the satisfying invoice screen, here’s what stood out:
- Search on multilingual menus needs empathy. An English filter for cotoletta would have shaved ten minutes.
- Micro-feedback is essential. Tiny buttons + pop-ups demand sharp eyes; a persistent side cart would help.
- Order notes are gold. Clear delivery instructions eliminate last-mile confusion.
Would I do it again? Absolutely — though next time I’ll remember that “cotoletta” is just chicken cutlet in an elegant suit.
More importantly, everyone gets their nasi goreng bacon on time, the crispy cotoletta lands hot, and lunch break becomes the victory lap it deserves.
